I am transitioning from NetCollector to NetIM (being installed on the same server) and currently having issues with some services starting after installing NetIM.
The installation went relatively smooth, however not all of the processes are starting. It looks like "Riverbed NetIM Live Update Server" is stuck in the "starting" phase. The only services that are currently running in Web Service, Common Services, Bootstrap Services.
I have stopped and started all services and rebooted the server to no avail.
Did you install a license? All services will not start until a license is successfully installed. With minimal service started, the user can log into the webUI, add the licenses, and start services.
If this is still not solving the problem please contact support asap.
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