2 Replies Latest reply: Dec 29, 2016 6:55 AM by Dustin Burke (Riverbed TAC - Senior EE) RSS

Mobile client goes from Healthy to Not Available, after switching users on Windows 10 machine


Hi folks,


We came across and issue where the customer deployed Mobile Client on their laptop and it works fine, until they switch to different user, without logging off the previous user.


Did anyone experience that already? And if so, is there a remedy to that, so all users can have the Mobile Client connecting to Mobile Controller and having their connections optimised?


Thank you in advance for your inputs.





Status when logged as user 1:

user 1a status.png

Status once switched users to user 2 (without logging off the user 1):

user 2a status.PNG.png