5 Replies Latest reply: Jan 29, 2017 8:22 PM by Support Engineer RSS

SCC Reporting Disconnected: network time out

Support Engineer



Just wondering if anyone can help with SCC reporting devices are Disconnected:network time out.


Have tried to reconnect the devices but still reporting Disconnected: network time out.


I have changed the heartbeat count and still no change: CMC - Steelheads constantly disconnecting


Any assistance will be appreciated.


Kind regards,