1 Reply Latest reply: Dec 7, 2016 10:37 PM by Kshitij S RSS

Issues clearing interface statistics

Ken Vance



I have upgraded a number of CX570s and CX770s from 8.6.1b to 9.2.0 using the SCC (9.2).


After this we noticed the interface counters (RX and TX) were not incrementing even though traffic was being optimised as normal. The counters remain at 0 on both the Primary, LAN and WAN interfaces.


When a duplex mismatch was detected however, we saw errors incrementing, just no RX and TX


We could not then clear the interface counters, either from the SCC or from the CLI (SSH). The SCC returned success, as did the CLI but the error counts remained, as did the alarm.


Has anyone else seen these issues ?


Thanks in advance.


Ken Vance