1 Reply Latest reply: May 10, 2016 8:33 AM by ishan kapoor RSS

Linux Modeler licenser server error

Eman Hammad

Hi all,

I am having a problem with installing and running modeler 18.5 on Linux.

the final setup that we require is with two local IP (with no access to internet), and so when I install the modeler and add licenses, then change the IP configuration of the network interface, the license file gives me an invalid file error.

 

so I tried to install again, this time running a local license server on the same machine,

If I attempt to start the license manager, I am not able to add licenses, it reports that the license server is in error,

I am attaching a screen snapshot of the error. And if I attempt to start the license server from the root user I get similar errors as I have included in the previous emails.

 

and below is the error message in the current user op_admin/err_log file.

 

<<< Recoverable Error >>>

  * Time:      14:10:06 Wed Apr 27 2016

  * Product:   Generic Product (32-bit)

  * Program:   op_license_server (Version 18.5.0 Build 18553 32-bit)

  * System:    Linux cpsserver 3.10.0-327.13.1.el7.x86_64 #1 SMP Thu Mar 31 16:04:38 UTC 2016 x86_64

  * Package:   Vos (Virtual Operating System)

  * Function:  Vos_File_Dir_Create_Core

  * Error:     unable to create directory

               /tmp

 

  * Function call stack: (builds down)

    ------------------------------------------------------------

             Call   Block

             Count  Line#  Function

    ------------------------------------------------------------

     0)          1    362  main

     1)          1   1623  Op_Std_Open

     2)          1   2648  Vos_Env_Std_Sources

     3)          1   4571  Vos_File_Dir_Create

     4)          1   4552  Vos_File_Dir_Create_Core

    ------------------------------------------------------------