2 Replies Latest reply: Apr 20, 2015 5:16 AM by Carlton Patterson RSS

License Server Unavailable

Carlton Patterson

Hello Community,

I have a problem that is driving me crazy.

I have configured my VCX555 with a token generated from Riverbed.

 

The problem I have is that each time I attempt to 'Fetch Updates Now' I keep on getting the following error: Update attempt failed: License server unreachable, see image below.

fetch1.PNG.png

 

However, I can ping the license server, see below and there isn't any firewall preventing access. Any help will be greatly appreciated.

 

fetch2.PNG.png

 

Your help will be greatly appreciated.

 

Cheers

 

Carlton